# FAQ | Coln Clearances - House Clearance Questions Answered

> Answers to the most common questions about house clearance in Cheltenham: cost, cashback, licensing, response times, areas covered and what we can (and can

URL: https://colnclearances.co.uk/faq/

FAQ

# The questions we get asked most often

If you can't find your question below, call Ian on 

01242 830849

[tel:441242830849 →](tel:441242830849)

, or drop us an email. No question is too small.

## Pricing & cashback

How does your cashback scheme work?

We use years of auction experience to identify items in your clearance with genuine resale value, then subtract that value directly from your quote. In some cases the offset covers the entire cost, making the clearance free.

How much does a house clearance cost?

Every clearance is a fixed, per-job price based on an individual assessment, either a free on-site visit or photos you send us. The final quote can be reduced by the resale value of items and by our curbside discount. There are no hidden fees.

## How the day works

How quickly can you clear a property?

Clearances can often be booked and completed within 24 to 48 hours, and we can respond at short notice for urgent probate, sale or rental deadlines. We serve Cheltenham and the wider Cotswolds, Monday to Saturday, 8am to 6pm.

What happens to the items you remove?

We recycle a guaranteed 90% of everything we clear, divert 100% of mattress components from landfill to specialist recyclers, and donate usable goods to local charities on request. Very little ends up as landfill waste.

Do I need to be there on the day?

No. Many of our customers live away from the property, especially with probate clearances. Ian can meet you once, arrange everything, and send photos of the completed job so you have peace of mind without travelling.

## Licensing & insurance

Are you licensed and insured?

Yes. Coln Clearances is a Licensed Waste Carrier with full public liability insurance and WEEE certification, and we comply with Health and Safety at Work regulations. Everything we remove is disposed of responsibly.

## Areas & coverage

Which areas do you cover?

We are based in Cheltenham and serve the whole of Gloucestershire and the wider Cotswolds, including Charlton Kings, Prestbury, Leckhampton, Cirencester, Tewkesbury, Bishop's Cleeve and Winchcombe. If you're unsure, just ask, we're usually happy to travel.

## What we take

What can you take away, and what can't you?

We clear furniture, appliances, general household and office contents, garden furniture, greenhouses and sheds. We do not take grass cuttings or hedge trimmings. Hazardous items like chemicals, gas bottles and WEEE are handled separately under our licence.

![](/images/hero/sunlit-cotswold-cottage-kitchen-with-wooden-beams-.webp)

Booking within 24-48 hours

## Still have a question?

If your situation is unusual, we've probably seen it before. Give Ian a call, or send us photos.

Get Your Free Quote

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Call 01242 830849

[tel:441242830849 →](tel:441242830849)

Fixed price, no hidden fees

Cashback on saleable items

90% recycled, minimal landfill